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A handful of master service agreements will propel Sertex Broadband Solutions to further closing digital gaps in Western Massachusetts.
Edited by Brad Randall, Broadband Communities
Sertex Broadband Solutions has secured two significant master service agreements (MSAs) aimed at enhancing broadband access across Western Massachusetts. These contracts were detailed in a release provided to Broadband Communities.
“These awards represent meaningful progress toward closing connectivity gaps in Massachusetts,” said Michael Solitro, founder and CEO of Sertex Broadband Solutions.
He emphasized the broader impact, noting that the partnerships with municipal utilities will support economic development, education, public safety, and overall quality of life in the region.
The company’s ongoing collaboration with Westfield Gas & Electric’s Whip City Fiber division led to a one-year MSA with options for renewals.
Sertex will install over 1,000 underground service drops connecting the existing distribution fiber network to homes and businesses across multiple towns, including Greenfield, Heath, Chesterfield, and Westfield itself, which will act as the project’s mobilization hub. This builds on a relationship that began in 2016, according to Sertex.
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Sertex opens regional office in Maine to assist statewide effort (April 2026)
In addition, Sertex secured an MSA with Chicopee Electric Light (CEL) to support Crossroads Fiber, a municipally owned, state-of-the-art 100% fiber network in Chicopee. Under this contract, Sertex says it will install underground conduit for fiber-to-the-home expansions while providing ongoing repair and maintenance services, including a rapid four-hour emergency on-site response. This agreement extends Sertex’s partnership with CEL, which has been active since 2019, and follows an earlier award for a 2025 fiber-to-the-home project.
Some AI tools assisted in the crafting of this report.
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