PORTLAND, ME — Consolidated Communications, a broadband and business communications provider, announced it has joined forces with AT&T to give customers more ways to order Consolidated Communications’ residential internet service by offering it through AT&T’s call centers and more than 50 retail stores throughout Northern New England.
“We’re delighted to work with an industry leader like AT&T to bring best-in-breed offerings to our mutual customers,” said Rob Koester, vice president of product management, consumer services at Consolidated Communications. “As customer relationships continue to evolve, it is vital that we recognize the value of expanding our sales channel with strategic alliances.”
Customers who purchase Consolidated Communications internet service at speeds up to 1 Gig through AT&T will receive the same high-quality Internet services and features as customers buying directly through Consolidated Communications. Additionally, DIRECTV satellite customers who bundle their DIRECTV service and Consolidated Communications Internet service through this program may be eligible for an additional monthly credit on their DIRECTV service for 12 months provided they meet certain requirements.
Consolidated Communications is responsible for the installation, maintenance, billing and customer service relationship with customers who order service through AT&T – just as if the customer ordered directly through Consolidated Communications.