NEW HAVEN, CT — Spot On Networks (SON), a wireless Internet service provider to the multifamily industry, has turned on Queensbridge Connected, the community-wide Wi-Fi network that is being deployed throughout Queensbridge Houses in partnership with the New York City Housing Authority. The Queensbridge Connected Network is backed by Spot On’s patented UserSafe technology which guards users against hacking, spoofing and identity theft. The first phase of the Queensbridge Connected Wi-Fi Network was turned on in mid-December in Block F. Since the network was turned on, Block F sees over 2,300 unique client devices per week and is passing over 5.2 terabytes of data per week.
Once completed, the Queensbridge Connected Wi-Fi Network will be one of the largest affordable housing, community-wide Wi-Fi network in the United States with high-speed Wi-Fi access being available for all residents across 26 clusters of 95 buildings in two adjacent complexes. The Spot On Networks Team is currently in the process of building out and testing the remaining blocks.
On-site Customer Care Center
SON has opened an on-site customer care center for residents and support at Queensbridge Houses, 10-35 41st. Ave. Long Island City, NY. In addition to SON’s 24/7 Customer Support, residents have the option of receiving in-person support at Queensbridge Houses. SON is currently employing both full-time and part-time Queensbridge residents as part of their staff and has committed to creating more jobs and hiring from within the Queensbridge community. Employment opportunities for Queensbridge residents include positions in marketing, management and networking.
The Queensbridge Connected Wi-Fi Network offers speeds up to 25 Mbps, unlimited data usage, Wi-Fi calling capability, seamless roaming and 24/7 customer support, providing Queensbridge residents connectivity and access to educational and employment resources.
Queensbridge is the largest public housing development in North America with 3,149 units and an estimated 7,000 residents across 26 clusters of 95 buildings in two adjacent complexes. The contract is to provide wireless Internet speeds of up to 25 Mbps to each household as well as network monitoring and management with a 24/7 help desk for Queensbridge residents and staff. The Queensbridge Wi-Fi Network will include high speed wireless Internet for laptops, smartphones and tablets, Wi-Fi calling capability with Quality of Service and integration for the Internet of Things. The Queensbridge Wi-Fi Network will allow many residents to save money on comprehensive data services while having access to Wi-Fi calling using their smartphones, thus comporting with the Federal Communications Commission’s Lifeline Report and Order of April 27, 2016 bridging the digital divide.