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Heather Moyer, the CEO of HNM Systems, joined Beyond the Cable to talk about how AI will change the way telecoms hire, and much more.
By: Brad Randall, Broadband Communities
Staffing issues have been persistent for the telecom industry, as Heather Moyer, the CEO of HNM Systems, knows all too well.
Moyer said she believes the industry at large has a branding problem and needs to adjust to appeal to younger prospects.
“We need to kind of rebrand ourselves from kind of the salty crew construction folks to emerging talent and recognizing that we are in a technology industry,” she said. “And why we don’t lead with that, I will never know.”
Moyer, however, is doing her part to position the industry for future success. Her brainchild, an AI and machine learning workflow automation application called Recruit Code, is being utilized by HNM Systems, a professional services provider.
As Moyer explains, creating a new application like Recruit Code was initially foreign to her. However, equipped with a can-do spirit, Moyer rolled up her sleeves and got to work learning the ins and outs of development.
Now, as a result of her efforts, Recruit Code is poised to bolster HNM Systems’ growth even further.
Moyer has already left an impressive impact on the company.
As the CEO of HNM Systems, Moyer scaled HNM Systems to achieve 25× revenue growth in just a few years, according to Recruit Code’s website.
A new era of workforce development
According to Moyer, Recruit Code is part of a new era, in which workforce development consultants leverage AI to maximize positive impacts for clients.
In the business, Moyer said Recruit Code (now in a beta phase) is known as an ATS, or an applicant tracking system.
She said it effectively performs candidate matching, based on their proprietary screening process, considering technical and behavioral skills.
“It automates every part of our workflow,” she said.
Additionally, it can reduce time to hire by a quarter and boasts a 94% success rate, Recruit Code’s website boasts. The application can also be integrated with Bullhorn, a popular staffing software, and is adaptable to other ATS systems, the website stated.






